A: To install our machine, first, carefully unpack all components and ensure they are complete. Follow the detailed installation manual included, which will guide you through steps such as proper positioning, electrical connections, and initial calibration. Regarding using the machine, the manual also provides comprehensive operational instructions, from basic startup to advanced functions.If you don't understand, you can consult us online. The factory is too far away and may not be accessible. At most of cases, we will do online video support which can be 100% workable for users. If possible, you’ll warmly welcomed to visit our factory for training. For some cases, we will provide overseas installation, in this case, we’ll consider the order quantity or amount since we have our own company policy and labour policy.
Shenzhen Hasung Precious Metals Equipment Technology Co., Ltd. is a mechanical engineering company located in the south of China, in the beautiful and the most fastest economic growing city, Shenzhen. The company is a technological leader in the area of heating and casting equipment for the precious metals and new materials industry.
Our strong knowledge in vacuum casting technology further enables us to serve industrial customers to cast high-alloyed steel, high vacuum required platinum-rhodium alloy, gold and silver, etc.